THE NATIONWIDE HOSPITAL TRANSFER CONNECTION

A PATIENT-ORIENTED INTERFACILITY TRANSFER SERVICE THAT PROVIDES EFFICIENT LOGISTICAL SOLUTIONS, 24 HOURS A DAY, 365 DAYS A YEAR.

We help eliminate the frustrating maze of phone calls it takes to get a loved one from one hospital to another. Just call 1 toll-free number and provide us with some basic information. We take care of the rest.

The goal of our Transfer Center is to provide a single point of contact to coordinate the transfer of a patient to any hospital nationwide.

What are common reasons for hospital transfers?

More advanced care is available at another hospital.

Patient or family desire a second opinion

Patient’s problem is not improving.

Originating hospital does not have medical equipment or staff expertise to meet patient’s medical needs.

Patient wants to return to original surgeons or physicians who are familiar with the medical problem from a previous hospitalization.

We cut through the red tape and give you the green light.

WHAT KIND OF PATIENTS MAY NEED A HOSPITAL TRANSFER?

• Heart and stroke patients
• Patients with mechanical support devices, such as pacemakers or insulin pumps
• Trauma patients
• Surgical patients
• Patients with complex or high-risk conditions
• Patients with multiple medical problems
• Patients whose conditions remain undiagnosed
• Patients not responding to treatment

What you should know about hospital transfers.
• As a consumer, you have the right to change hospitals and doctors if you are not receiving the care you require. Do not be intimidated by the hospital’s uncooperativeness to your request for a transfer. It is your right! If you feel your needs will be better met elsewhere, insist on your privilege to receive the best possible care.
• We work with hospitals throughout the United States to make the transfer experience as efficient as possible.

COORDINATION OF TRANSPORTATION
Mode of transport to hospitals can be arranged once variables such as distance, level of care, and the need for specialized team members and equipment have been evaluated. Every attempt will be made to facilitate your request and accommodate the patient.

Our Transfer Center can help you arrange:
• Ground ambulance: Basic Life Support, Advanced Life Support, Critical Care Transport Nationwide
• Air ambulance: fixed wing airborne ICU and Medivac helicopter
“ONE PHONE CALL” ADVANTAGE We respond instantly to your call. Our transfer specialist will initiate the process of the transfer request and ask for the following information:
• Patient’s name, date of birth and weight
• Referring hospital name, address and phone number
• Patient’s primary diagnosis/required service
• Patient’s current condition and plan of care
• Desired time of transfer
• Specialty transport services required, if applicable

24/7 COORDINATION

Whether day or night, your call will be answered by the Transfer Center who will gather pertinent information necessary to initiate the hospital-to-hospital patient transfer process.

The Center’s dedicated phone line and around-the-clock staffing assures a rapid response. Our coordinators manage the logistics for a smooth and safe transfer.